Privacy Policy
This Privacy Policy describes how Hadiyah (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hadiyah.ae (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
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How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
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What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart, or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies:
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
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Information We Obtain from Third Parties:
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with products or services.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
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How We Use Your Personal Information
We use your personal information for:
1. Providing Products and Services: To process payments, fulfill orders, send notifications about your account or transactions, and manage your account.
2. Marketing and Advertising: To send promotional emails, SMS, or display advertisements for our products or services.
3. Security and Fraud Prevention: To detect and prevent fraudulent or illegal activities.
4. Communicating with You: To provide customer support and improve our Services.
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Cookies
We use Cookies to improve our Site and Services, to run analytics, and to better understand user interaction. You can manage or block cookies through your browser settings, but this may impact the functionality of certain features.
For more details on how Shopify uses cookies, visit: https://www.shopify.com/legal/cookies.
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How We Disclose Personal Information
We may disclose your personal information to third parties under the following circumstances:
- To vendors or third-party service providers (e.g., payment processors, fulfillment partners).
- With business and marketing partners, including Shopify.
- When required by law or to protect our rights.
We do not sell or disclose sensitive personal information.
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User-Generated Content
If you post product reviews or other content publicly, it becomes accessible to anyone. We are not responsible for the information you choose to make public.
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Third-Party Websites and Links
Our Site may link to third-party websites. We are not responsible for the privacy practices or the content of those websites.
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Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from children under 16. If you believe we have collected information about a child, please contact us, and we will take the necessary steps to delete it.
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Security and Retention of Your Information
We take appropriate security measures to protect your data but cannot guarantee absolute security. We retain personal information as needed for legal or business purposes.
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Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information.
- Request deletion of your data.
- Correct inaccuracies in your data.
- Request a copy of your personal information.
You can exercise these rights by contacting us at shophadiyah.ae@gmail.com.
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Complaints
If you have complaints about how we process your personal information, please contact us at shophadiyah.ae@gmail.com.
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International Users
We may transfer your personal information outside of your country. In such cases, we rely on standard contractual clauses or equivalent mechanisms for data transfer.
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Contact
If you have any questions or need to exercise your rights, you can contact us at:
Hadiyah
Email: shophadiyah.ae@gmail.com
For the purpose of applicable data protection laws, we are the data controller of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
---
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
---
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
---
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart, or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies:
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
---
Information We Obtain from Third Parties:
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with products or services.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
---
How We Use Your Personal Information
We use your personal information for:
1. Providing Products and Services: To process payments, fulfill orders, send notifications about your account or transactions, and manage your account.
2. Marketing and Advertising: To send promotional emails, SMS, or display advertisements for our products or services.
3. Security and Fraud Prevention: To detect and prevent fraudulent or illegal activities.
4. Communicating with You: To provide customer support and improve our Services.
---
Cookies
We use Cookies to improve our Site and Services, to run analytics, and to better understand user interaction. You can manage or block cookies through your browser settings, but this may impact the functionality of certain features.
For more details on how Shopify uses cookies, visit: https://www.shopify.com/legal/cookies.
---
How We Disclose Personal Information
We may disclose your personal information to third parties under the following circumstances:
- To vendors or third-party service providers (e.g., payment processors, fulfillment partners).
- With business and marketing partners, including Shopify.
- When required by law or to protect our rights.
We do not sell or disclose sensitive personal information.
---
User-Generated Content
If you post product reviews or other content publicly, it becomes accessible to anyone. We are not responsible for the information you choose to make public.
---
Third-Party Websites and Links
Our Site may link to third-party websites. We are not responsible for the privacy practices or the content of those websites.
---
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from children under 16. If you believe we have collected information about a child, please contact us, and we will take the necessary steps to delete it.
---
Security and Retention of Your Information
We take appropriate security measures to protect your data but cannot guarantee absolute security. We retain personal information as needed for legal or business purposes.
---
Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information.
- Request deletion of your data.
- Correct inaccuracies in your data.
- Request a copy of your personal information.
You can exercise these rights by contacting us at shophadiyah.ae@gmail.com.
---
Complaints
If you have complaints about how we process your personal information, please contact us at shophadiyah.ae@gmail.com.
---
International Users
We may transfer your personal information outside of your country. In such cases, we rely on standard contractual clauses or equivalent mechanisms for data transfer.
---
Contact
If you have any questions or need to exercise your rights, you can contact us at:
Hadiyah
Email: shophadiyah.ae@gmail.com
For the purpose of applicable data protection laws, we are the data controller of your personal information.